Privacy Policy

1. Information We Collect

and enhance your user experience.

Personal Identification Information

This includes your name, phone number, email address, and any additional details you voluntarily provide.

Non-Personal Identification Information

This includes technical data such as your IP address, browser type, device information, and interaction history with our website.

1.1 Methods of Data Collection

We gather information through:

• Direct input, such as service inquiry forms or contact forms
  
  
• Automated tools, including cookies and tracking technologies that monitor site usage and behavior for performance optimization

6. Use of Cookies

Our website uses cookies to enhance user experience, store preferences, and track performance.

6.1 Types of Cookies We Use

• Essential Cookies: Required for core site functionality
  
  
• Performance Cookies: Help us analyze traffic and user behavior
  
  
• Targeting Cookies: Allow us to deliver relevant promotional content
  

You may manage cookie preferences through your browser settings. Disabling cookies may affect some website features.

2. Purpose of Data Collection

We use your data for the following key purposes:

• Service Delivery: To fulfill, customize, and improve our cleaning services to meet your needs
  
  
• Communications: To provide updates, appointment confirmations, promotions, and other service-related notifications
  
  
• Security Management: To detect, prevent, or address fraud and security issues
  
  
• Performance Analytics: To track engagement, improve website functionality, and understand user preferences

7. Your Rights Regarding Personal Data

You have full control over how your personal data is accessed and managed:

• Right of Access: Request to view the data we store
  
  
• Right of Correction: Request updates to incorrect or outdated information
  
  
• Right of Deletion: Request deletion of your data, subject to legal requirements
  
  
• Right to Data Portability: Request that your data be transferred to another provider

3. Communication Consent

By providing your contact information or booking services with Cleenora Maids, you agree to receive service-related communications via text message, phone call, or email. These messages may include appointment confirmations, schedule updates, service feedback requests, or account-related information.

• Message frequency may vary based on your activity
• Standard message and data rates may apply
• You can opt out at any time by replying STOP, or text HELP for assistance

Your information is handled with care and never sold. Please refer to this Privacy Policy and our [Terms of Service] for more details on data use.

8. Data Retention Policy

We retain your information only as long as necessary to fulfill the purposes outlined here. If you request deletion, we will securely dispose of your data unless legal obligations require otherwise.

4. Data Sharing Practices

We do not sell or rent your personal information to third parties. We may share limited data with trusted partners solely for operational support under strict confidentiality agreements.

4.1 Third-Party Partners

Third-party service providers (e.g., payment processors, website hosts) may have limited access to your data to assist in service delivery. These partners are contractually obligated to protect your information and use it only as necessary to support our operations.

9. Amendments to Our Privacy Policy

We reserve the right to modify this Privacy Policy at our discretion. Any changes will be communicated via an update to this page, and we encourage you to review it periodically. Your continued use of our services following any modifications will signify your acceptance of the changes.

5. Data Security Measures

We implement strong security protocols to protect your personal data, including:

• Encryption of sensitive data
  
  
• Secure storage systems
  
  
• Controlled access to internal systems
  

While we take serious precautions, no digital transmission is 100% secure. We encourage users to use strong passwords and safeguard personal devices.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please do not hesitate to reach out:

• Email: info@cleenoramaidsandcleaningservices.com
• Phone: (877) 665 – 8507

At Cleenora Maids, we are dedicated to protecting your privacy and ensuring your experience with us remains secure, transparent, and trustworthy.

By continuing to access or use our services, you agree to the practices and terms outlined in this Privacy Policy. Your privacy is our priority, and we thank you for placing your trust in Cleenora Maids.

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